Account deletion

Delete your Revive 24x7 account

This page is for customers and service providers who use the Revive 24x7 mobile app, operated by MayaV Labs.

How to request deletion

1. Email mayavlabs@gmail.com with the subject Revive 24x7 account deletion.
2. Include the phone number or email address registered with your account and tell us whether you use the customer or provider app.
3. We will contact you through your registered contact method to verify that you own the account. Never send us your password, OTP, payment-card details, or sensitive health information by email.
4. After verification, we will complete the deletion request within 30 days and send you a confirmation.

Data deleted or de-identified

Once the request is verified and approved, we delete or de-identify:

• Your account and profile information.
• Your phone number, email address, and saved addresses.
• Active sessions, refresh tokens, and registered device tokens.
• App preferences and provider profile information associated with the account.

Data we may retain

We may retain limited booking, invoice, payment, service, fraud-prevention, security, and audit records when required for tax, accounting, healthcare, legal, or dispute-resolution obligations. These records are restricted from normal account use and retained only for the applicable legal period, generally no longer than eight years, or longer when an active legal proceeding requires it. They are then deleted or de-identified.

Deleting selected data

If you want specific personal data removed without closing your account, email the same address and describe the data you want deleted. We will explain if a legal or operational requirement prevents deletion.

Last updated: 16 September 2026 · Privacy policy